In-person classes: 12 hours prior to class for an early cancel. A class credit is refunded (for a package or single credit) or the price of the class is refunded (for a single class purchase)
Live-stream: user can cancel any time before the class start time for a refund of a class credit (for a package) or refunded class amount (for a single class)
Late cancel: 12+ hours prior to class for in-person classes or after the class start time for livestream classes result in loss of credit/class
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