In-person classes: 12 hours prior to class for an early cancel. A class credit is refunded (for a package or single credit) or the price of the class is refunded (for a single class purchase)
Live-stream: user can cancel any time before the class start time for a refund of a class credit (for a package) or refunded class amount (for a single class)
Late cancel: 12+ hours prior to class for in-person classes or after the class start time for livestream classes result in loss of credit/class
What is the cancellation policy for purchases made in the Class App?
Our class packages have their own cancellation policy outside of your studio's cancellation policy, check it out here!
Written by Josh Jeckering. Updated over a week ago
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