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How to use the Class App to reserve your spot in studio classes

Christina Pischel avatar
Written by Christina Pischel
Updated over a week ago

The FitGrid Class App allows you to book classes at any studio on the FitGrid platform where you have an active membership or class credit. If you have a FitGrid Reward Class, you can also use that to book into class at a participating studio!

Signing up for class is easy. Just navigate to the class you're interested in by tapping "Find a Class" at the bottom navigation bar and searching or browsing by studio, class, or instructor.

Then tap "Reserve this Class" and follow the instructions on the screen.

Help! I received a message saying "You can't reserve this class" when I tried to book. This will occur if FitGrid cannot find a membership or class pack in your account that will work for the class you have selected. Some common reasons:

  • You need to visit the studio's website and purchase a valid membership or credit for the class (the FitGrid Class App does not support making purchases at this time).

  • Your account at the studio is not synced to your FitGrid account. To solve this, tap your profile picture in the upper-left corner of the app, then tap "Link a Studio" and follow the instructions on the screen.

  • You book classes using 3rd-party services like ClassPass or FitReserve. To use these services to book classes, you must use their proprietary apps. Don't worry; classes you book with these 3rd-party apps will still show up in FitGrid so you can connect with friends and track your performance.

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