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What is the cancellation policy for purchases made in the Class App?
What is the cancellation policy for purchases made in the Class App?

Our class packages have their own cancellation policy outside of your studio's cancellation policy, check it out here!

Christina Pischel avatar
Written by Christina Pischel
Updated over a week ago

In-person classes: 12+ hours prior to class for an early cancel. A class credit is refunded (for a package or single class credit).
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​Live-stream: user can cancel any time before the class start time for a refund of a class credit (for a package or single class credit)
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​Late cancel: 12 hours or less, prior to class for in-person classes or after the class start time for livestream classes result in loss of credit/class

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