FitGrid

There are a few reasons you may be running into trouble booking classes:

If the “Reserve Class” button is translucent and cannot be tapped, the studio may have disabled booking through the Class App.

- If the “Reserve Class” button is translucent and cannot be tapped, the studio may have disabled booking through the Class App.

If you tap “Reserve Class” and receive a message stating that you don’t have an eligible pricing option, confirm that you have an active package or membership at that studio. The Class App will not let you reserve spots in classes unpaid.

- If you tap “Reserve Class” and receive a message stating that you don’t have an eligible pricing option, confirm that you have an active package or membership at that studio. The Class App will not let you reserve spots in classes unpaid.

If you tap “Reserve Class” and receive a message stating that you don’t have an eligible pricing option—but you know that this isn’t accurate—double-check that your Class App account is connected to this studio. Tap on your picture in the upper-left corner of the app’s Home screen to access your settings. Then scroll to the section labeled “Your Studios” and make sure the studio where you are trying to book is listed

- If you tap “Reserve Class” and receive a message stating that you don’t have an eligible pricing option—but you know that this isn’t accurate—double-check that your Class App account is connected to this studio. Tap on your picture in the upper-left corner of the app’s Home screen to access your settings. Then scroll to the section labeled “Your Studios” and make sure the studio where you are trying to book is listed

If you have a monthly membership, because the Class App does not allow unpaid reservations, you will not be able to schedule classes after your billing period. For example, it is the 5th of the month and your bill date is on the 15th of each month. You will not be able to reserve classes past the 15th until the billing date has passed and you have paid for the next month.

- If you have a monthly membership, because the Class App does not allow unpaid reservations, you will not be able to schedule classes after your billing period. For example, it is the 5th of the month and your bill date is on the 15th of each month. You will not be able to reserve classes past the 15th until the billing date has passed and you have paid for the next month.